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Moodle and Mahara - Essential Maintenance

Moodle and Mahara have been taken offline in order to carry out essential maintenance.
Access will be restored as soon as maintenance completes and we thank users for their patience and understanding.

Current Service Issues

We are investigating two issues affecting some customers.
Workarounds are available for both, so if you experience a problem, please report it to our Service Desk (Warwick.ac.uk/IDG) so that we can assist.

1. Campus Wi-Fi issue
Intermittent Wi-Fi issues are affecting some locations on campus. Student residences are not affected.
We applied a software upgrade overnight on 5 November as part of our ongoing investigation.
There has been no further related issue reported since this upgrade.
We are continuing our investigation with Cisco and monitoring the Wi-Fi service.
The issue may recur, so please report any problems to the Service Desk.
This will allow us to respond quickly and apply the workaround to restore Wi-Fi services.

2. Network Authentication Issue
A network authentication issue is affecting access to a small number of services, including SALTO and Kinetics.
Access to some other specialist systems or applications may also be affected.
This is primarily affecting staff.
A workaround is available to restore access, so if you experience this issue, please log a ticket with the Service Desk.
We have identified the cause and a change is needed to permanently resolve the issue.
Preparatory work is underway, please see this news item for further information.

No issues

Wireless Network issues in some buildings

Date: 15/10/2026
Description: Problems connecting to some Wireless Access points around campus
Cause/Resolution: A software Update package was rolled out to Campus Access points overnight.